Privacy Policy
Last Updated: January 2025
1. Introduction
BURST FIREFLAME TECH LIMITED ("we," "us," or "our") operates The Basketball Star mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the App.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information when you use our App:
- Email address (if you contact us for support)
- Payment information (processed securely through PayPal; we do not store your payment card details)
- Device information (device type, operating system, unique device identifiers)
2.2 Usage Data
We may automatically collect certain information about your device and how you interact with our App, including:
- Game progress and statistics
- In-app purchase history
- App performance data
- Device information and identifiers
- Log files and crash reports
2.3 Information We Do NOT Collect
We do not collect:
- Your physical location data
- Access to your contacts, photos, or camera
- Personal information from children under 13 years of age
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our App
- To process in-app purchases through PayPal
- To manage your energy purchases and game sessions
- To provide customer support and respond to your inquiries
- To improve and optimize the App experience
- To detect, prevent, and address technical issues
- To send you important updates about the App (with your consent)
4. Payment Processing
All in-app purchases are processed through PayPal. When you make a purchase:
- Your payment information is transmitted directly to PayPal
- We do not store or have access to your complete payment card details
- PayPal's privacy policy governs the collection and use of your payment information
- We only receive confirmation of successful transactions and purchase records
Energy purchases: $1 USD = 100 Energy. 100 Energy is required to play one game session.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
5.1 Service Providers
We may share your information with third-party service providers who assist us in operating the App, including:
- PayPal for payment processing
- Cloud hosting services for data storage
- Analytics services to improve app performance
5.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5.3 Business Transfers
If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Game data and purchase history may be retained for accounting and customer support purposes.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal information
- Objection: Object to our processing of your personal information
- Data Portability: Request transfer of your data to another service
To exercise these rights, please contact us at burstfireflame2025@outlook.com
9. Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.
10. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the App, you consent to such transfers.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
BURST FIREFLAME TECH LIMITED
Address: FLAT/RM 1911, LEE GARDEN ONE, 33 HYSAN AVENUE, CAUSEWAY BAY, HONG KONG